Is Rimowa repair free?
Besides the shelfs (aluminum or polycarbonate) other parts of the suitcase can also break. Every large airport and every reasonable sized city has a Rimowa service point where they store spare parts and have your suitcase repaired in minutes, most of the time free of charge.
Does Rimowa have lifetime warranty?
Tumi, Rimowa, Victorinox, and Samsonite have all offered lifetime warranties at some point, but no longer do so. Most notably, Rimowa and Tumi. A few years ago, both brands offered unconditional lifetime warranties, similar to Briggs & Riley, but both abandoned them.
How do you fix scratched Rimowa?
Stubborn or sticky residue can be safely removed using a simple alcohol, such as Isopropyl. For any light scuffs or scrapes on the surface of your case, use RIMOWA’s wax-free polish & repair paste (Not recommended for use on any RIMOWA with a matte finish).
How do I claim my Rimowa warranty?
To claim our guarantee, immediately inform a RIMOWA store, an authorized RIMOWA dealer or an authorized RIMOWA service center of any defect within the guarantee period and hand over or send the product and the completed certificate of guarantee or original proof of purchase.
How do you fix a scratch on a suitcase?
Lightly run the eraser across the scratches, working the eraser down the length of the scratch. Wipe off any residue from the eraser using the cloth. Apply a small amount of toothpaste to the scratch. Work the toothpaste over the scratch with the toothbrush, working the brush in a circular motion.
Why is Rimowa luggage expensive?
Nevertheless, there’s a reason why Rimowa’s high-quality suitcases cost money. It is not only because of the material used but because of the way they are built—with each luggage handmade and carefully crafted.
Do polycarbonate suitcases crack?
Polycarbonate luggage is scratch resistant and lighter than plastic or aluminum cases, and can be even lighter than some soft luggage. Traveler’s Choice hard shell suitcases are made of the revolutionary polycarbonate ABS, which will be less likely to crack or scratch during travel.
How do you get scratches out of hard shell luggage?
Cleaning erasers, mild abrasives, or even toothpaste can remove scuffs and scratches from hard luggage. Always test a small area first to be sure the cleaner is appropriate for the surface. Wipe the surface with a damp cloth again to remove residue.
Where can I get my Rimowa product repaired?
Please feel free to visit your nearest RIMOWA Store or Client Care Center at your convenience, or you can contact us to arrange an appointment. Our global store network enables us to serve you nearly everywhere. Our aim is to find the fastest and best solution for you. Therefore we will process most of our basic repairs on the spot for you.
Where is the RIMOWA watch case made?
Our Watch Case is designed in Germany and made in Italy. Will my watches be protected during transport? Crafted with travel in mind, the RIMOWA Watch Case includes an additional top cushion layer to ensure the careful protection of both timepiece and watch face during transport or display.
How do I contact Rimowa client care?
Alternatively, please reach out to our Client Care team by by phone on +1-312-635-6607, email on [email protected], or by filling out this contact form. Can I purchase RIMOWA Unique to pick up in store?
What is the return policy for Rimowa personal?
You are entitled to return all products, including your RIMOWA Personal, from the RIMOWA online shop and RIMOWA stores within 30 days of receiving the merchandise. You will receive full reimbursement, provided the merchandise is complete, unused and undamaged.